Relevant Skills For The Future of Testing

Technology is advancing year by year, month by month and in some cases day by day.

Customers expect their projects to be delivered efficiently, reliably and cost effectively, and it’s only going to get faster and faster.

Strategic and Content Thinking

Knowing your customers’ business objectives and risks is always a great place to start. Testers who are tri-lingually skilled are invaluable at this point.


  • Testers who understand frameworks, networks, API integration, code structures and therefore can talk to developers & architects effectively
  • Testers who understand commercial risks, business risks, financial risks & exposure, business growth and therefore can communicate naturally with customers and business owners
  • Testers who understand Project Management risks, Stakeholders risks, Vendor delivery and impact risks therefore can effectively communicate internally with PM’s, Program Directors and Stakeholders
Business Objectives

In a nutshell, what are your customers’ business goals? What are they trying to achieve? How are you going to measure this? What metrics are you going to use?

User Objectives

Who will be the potential users of the system(s)? What are their goals, frustrations and motivations?

User Flows

What paths are users likely to take through the app, website or system to complete a task, understand what the users may be doing at the time they wish to interact with the system?


More and more people are looking for automation,

  • Automated Functional Testing
  • Automated Regression Testing
  • Automated Performance Testing

The lines between developer and tester skill sets are being blurred, more expectations for developers to test their code effectively and for testers to be coders and debug faults more efficiently.

Open sourced tools have progressed immensely over the past years, so testers who have a development background or way of thinking, have an advantage in the future – for those of us that don’t come from a development background tools like Cucumber / Gherkin / Robot Framework assist us in building complex, reusable automation suites


Working on prototypes requires testers to make assumptions, work in a team without requirements, take risks. However, if we can deliver a working prototype to a customer, this can be more valuable than any plan, strategy or documentation approach as it demonstrates a team’s ability to deliver.

At Enhance we are constantly aware of these factors and the expectations from our customers for innovative solutions and efficient resolutions to their problems.

Metrics & Analytics

Accurate ways and means to measure the effectiveness of an initiative or project are invaluable, “One accurate measurement is worth more than a thousand SME opinions.”

It’s not how an application looks, but how it works… this is what’s important, so testers who develop the skills to ask and understand the following questions will be invaluable:

  • “How is the app / system or website performing in terms of task completion rates?”
  • “What are the bounce rates?”
  • “What are the churn rates?”

Generally, these questions will circle back to the business objectives identified in the initial phases of the project. Throughout the project it is our responsibility to continually measure and optimise these and other metrics.

We, here at Enhance, recognise the need for these skills to address the future of software development, and therefore we are preparing our representatives and testers now for the future. So, if you want a future thinking organisation today you better be talking to Enhance!